Goods receiving: from paper to phone scanning
How receiving one supplier went from 20-30 minutes to about 10: barcode scanning on a phone against the order, returns seen at once, and WhatsApp updates to suppliers.
Read the articlePractical articles from the work itself
I write about processes that repeat in a business, where a system can help, and where a person needs to stay in control.
Quotes with a payment link: quote to invoice
How one link for every quote sped up card charging, invoicing and updating departments in our phone sales team - and what still stays in a person's hands.
Read the articleHow to stop losing WhatsApp inquiries
How to organize WhatsApp inquiries: who handles them, status and next step. Plus the free WhatsApp Business tools and an example where one rep gets 50+ messages a day.
Read the articleWhere warehouse order handling gets stuck
Instead of printed order sheets, every order reaches the system at once: four statuses, a photo per product when picking, an automatic purchase request for missing items, and customer updates.
Read the articleAI in sales: what helps and what stays human
How to use AI to summarize an inquiry, spot missing information and suggest the next step in sales - without giving up human judgment, and when simple templates are enough.
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